Security & Privacy

Secure Online Shopping

At Austins, we take your online security very seriously and all card payments are accepted via the secure payment server Sage Pay. When the order is placed on our website, Sage Pay encrypts every transaction to the highest global standards, and they are only decrypted after they reach our server. They are not held in clear text on any website, and we never hold your credit card details either electronically or on paper.  Sage Pay also scans its secure systems regularly using world leading Qualified Security Assessors (QSA), so you can be confident about using them to make your secure payment online.

We accept payment from the following credit cards : MasterCard, Visa, Visa Electron, Visa Debit, Solo, and UK Maestro cards.

We realise how important it is to securely store any information that you provide. Austins Online maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

Privacy Policy

We only use the personal data you register with us to create an account to provide our service to you and never pass your details on to other providers. We treat all personal information as confidential and fully comply with the UK Data Protection act. This means that the personal data you provide us with will only be used for:

• Processing your order;

• To notify you of new products or special offers and discounts that may be of interest to you (if you consent);

• To contact you if there is a problem with your order.

When you create a shopping account with us online, we will give you the option of receiving information from Austins by email or post concerning new products, offers, promotions or discount days. If you do not select the appropriate box when setting up your account, we will not contact you further for such purposes.

Most importantly, we won't share your details with any other third party. We hate spam as much as you do!