We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.

Goods received
12th March 2024

Many thanks for your quick postal service very happy with purchase. Was very well wrapped totally satisfied with your excellent service. Also the same when I purchased gifts for Christmas (I forgot to rate the Christmas time) Many thanks 😊 Dave G

Davali69
A great first time customer experience
12th March 2024

I've never shopped with Austins before but after this first experience it certainly won't be my last. The items I ordered were a very competitive price, sent speedily and packaged very well. I'll certainly recommend and return to Austins for future purchases.

Lawrengw
Great
11th March 2024

Product arrived safely and promptly

Jane
Excellent service
11th March 2024

Great communication. Fast delivery

Paul.dixon1977
Lavender Luxury
10th March 2024

Beautiful fine scented soap

SB
Beautiful fragrance.
07th March 2024

The soaps smell beautiful. They are a gift for someone who likes lily of the valley. The packaging is attractive, and it arrived quickly. Thank you.

Janicefrith
Great Customer Service
04th March 2024

The items that I bought were much cheaper than all the other places that sell the and there are quite a lot of places that sell them. In some stores, they were double the price. They arrived much sooner than I thought they would and were well packaged. Fantastic service

Kittykat379
Great service
28th February 2024

Easy to order, great communication and efficient delivery. Thanks

Phillippalightfoot
Excellent
26th February 2024

Your service was so quick and efficient: most impressive and hugely appreciated.

Suzyvanderbyl
Pretty little kettle.
23rd February 2024

Fast delivery. Thank you.

Lorrainecope
Excellent customer service
19th February 2024

I had a slight problem accessing the discount offered, the lady at customer service sorted it immediately and gave me a refund for the discount.The bowls arrived very quickly, well packed.Would certainly use this company again.

Wallace.lynne
Excellent
16th February 2024

The order was extremely well packaged and arrived very quickly after I placed my order , the plates are extra fir my dinner set ,

Polcon
Excellent
16th February 2024

Speedy delivery

Annhockey
Carefully and beautifully wrapped item
15th February 2024

I really appreciated the way this was sent - the card had been wrapped with care by someone who wanted it to arrive in perfect condition; and my wife loved the card :-)

Johndnnstn
Top class
15th February 2024

Best price around and brilliant fast delivery

Ian.e.wells1
Excellent service
05th February 2024

Arrived on time, and well packaged.

Chrissiew58
GREAT PRODUCT
04th February 2024

GOOD PRICE COMBINED WITH EXCELLENT SERVICE & PACKAGING;HIGHLY RECOMMENDED

Robin
Easy shopping
03rd February 2024

Shopping on line with Austins proved to be trouble free as everything was easy and the product came quickly and safely.

Monjock01
Excellent service!
01st February 2024

Super-speedy delivery - order arrived next day! - and well packaged. Happened across the store on a Google search for the item purchased, but always worth buying from independents - in my experience their service always excels!

Marionplotnek
Will definitely use again
29th January 2024

Easy to use website, very pleased with my purchase which was delivered very quickly. Would highly recommend this store

Pearsv
Very good
29th January 2024

100% very good

Donnaburbidge1
Great service
23rd January 2024

Website was easy to navigate and place an order. Speedy delivery and best price.

Fulcherkhadijahjj
Totally reliable
23rd January 2024

Easy to order and prompt delivery

Martin
23rd January 2024

Extremely well packed and good delivery. Thank you.

Lynne.broyden
First Class Service
22nd January 2024

My online purchase was very easy and the product was delivered very quickly. Excellent.

Smountfield62
Online order
22nd January 2024

Excellent online ordering, placed order with free standard delivery on Sunday and it arrived on Tuesday. Lovely product at the best price I could find online.

Wendy
Fantastic Service
22nd January 2024

Service from Austins was amazing, ordered mid morning on a Friday, both products arrived on the Saturday morning, 5 ***** service, will use again!

Sharon.love
Reviews