Feedback from our customers

Excellent Service
17th March 2014
Just want to say, many thanks for an excellent service
Mary Lee

Many Thanks
15th June 2013
I just wanted to say many thanks for a brilliant transaction and a first class service. Such a quality product I'm off to place a repeat order!
A L Markey

Thank You So Much!
11th June 2013
Thank you so very much for your for your extremely efficient service.
J Wimble

Thank You So Much
9th May 2013
Thank you so much for your kindness and help. It is really much appreciated.
P Goates

Wonderful Efficiency
13th February 2013
Congratulations on such wonderful efficiency!

Very Happy with the Service You Provide
7th March 2012
Just to say I am very happy with the service you provide, well done!
Barrie Mathews

Great Product, Good Communications, First Class Delivery!
4th February 2012
Thank you. Great Product, good communications, first class delivery. I hope to buy from you again.

Outstanding In Every Way!
1st November 2011
Outstanding in every way! Stunning new website: so easy to navigate and use; extremely enticing; very appealing and competitive; very sophisticated, modern and powerfully branded; wish list and comparison options very helpful and useful. Unsurpassed service: consistently positive, honest, reliable, helpful, thoughtful, personal and exemplary. Without doubt an industry leader; and one to admire and support - I certainly do, and I recommend you to all my family and friends. With greatest thanks!
Peter Adcock

Excellent and Most Efficient Service
1st November 2011
Goods received safely this morning. Thank you for your excellent and most efficient service.
Michael Mackintosh

Prompt and Efficient Service
14th June 2011
Thank you for your prompt and efficient service.
Alexandra Milbank

Excellent Service
4th June 2011
Thank you for your excellent service.
Bryan Hilton

24th May 2011
Good afternoon! Congratulations! Thankyou for delivering my order so quickly, such customer service is a rarity these days. Ordered, despatched and delivered within a couple of days with everything sent in one package despite putting in two orders. This is the third time I have used your service and I haven't been disappointed. Keep up the good work. Well done to all concerned.
Wendy Cleough

Your efficient service is impressive
18th May 2011
I have received my order today and I am very pleased with it. Your efficient service is impressive and I will certainly look forward to shopping with you again. Thankyou, J. Barnes.
J Barnes

Top Marks
16th May 2011
I just wanted to say I have received the items and to thank you for an all round exemplary service. You are undoubtedly in the top 5 companies I would highly recommend to friends without thought. Top marks for customer service, top marks for postage costs, top marks for super fast turnaround and delivery. Well done and I hope to use you again.
Jo Ellcome

First Class Service
13th April 2011
I would like to thank you for the first class service you offer. I received my parcel the day after I ordered it! Amazing customer service. There are many other companies I deal with online that could take a leaf out of your book. Whilst I am the first to complain if I have issues with companies, I balance that with a thank you when service is over and above the norm. So thank you Austins, I will be using you for future purchases.
Nadine Dixon

Super-fast Delivery!
6th April 2011
Wanted to thank you for the super-fast delivery of my order. I placed it at 3.52pm yesterday afternoon , it was processed and despatched by 4.03pm and I received it in the post from Devon to Edinburgh this morning !! I often buy online and tend to view cut-off times for same day despatch with a degree of scepticism. I was all the more pleased therefore when I found out that your firm treated it seriously. Many thanks and my congratulations to your order processing/despatch team !!
William Johnstone

An Excellent Service
5th April 2011
Just wanted to congratulate you on an excellent service. I visited your web site for the first time yesterday and placed an order in the afternoon, it arrived at my address this am. Well done and thank you, I will certainly recommend you to my friends.
Hazel Roberts


Thank You Very Much
30th March 2011
Thank you very much for the prompt despatch of the child's toy hairdryer and two bras. They arrived this morning and I am very happy with them.
Mrs F G Butler

29th March 2011
WOW! I placed my order on Saturday and it arrived Monday morning. Thank you! Excellent service.
Janet Gilbert


Thank you!
24th February 2011
Thank you for such prompt, accurate and courteous service. I shall certainly buy from you again in the near future.
Mrs Katherine Mezzacappa

A BIG Thank You
6th January 2011
A BIG thank you for excellent service. Ordered item online and RECEIVED it the next day. Glad I found your Store online, Brilliant! Thank you again.
Mrs Josephine Hann

Fabulous Customer Service
9th December 2010
I just want to congratulate you on your fabulous customer service. I will certainly be using your company. Thanks for a job well done.
Mrs Val Brunt

What fantastic service you have!
9th December 2010
Hallo. Just to say what fantastic service you have, thank you. Thank you very much for your swift service!
The item was competitively priced too (after spending half an hour online looking for somewhere that had it in stock!)
Many thanks
Mrs Suzy O'Connor

That's what I call service
7th December 2010
To my amazement my last order was delivered in less than 24 hours.
Mr Martin Westacott

Sheer Excellence
27th November 2010
Excellent service, always wary of using new companys, not any more, ordered Friday and was delivered Saturday. VERY pleased and will reccomend and use again :)
Ms Colette Clarke

Excellent store; superb website; thank you!
12th August 2010
Amazing website, very easy-to-navigate, quick, enticing - one of the best I've used and enjoyed! What a range of great products on offer; and what unbeatable and outstanding service - such quick and positive response and delivery! Excellent packaging and quality and the best personal service ever - thank you! I shall certainly be returning regularly and spreading the word! Second only to visiting your superb store in person! Thank you!
Mr Peter Adcock


Very Impressed
21st July 2010
Super fast delivery. I'm very impressed. Have just received my order in less than 24 hours! That's what I call great service. Thank you very much.
L Jaffray

Fantastic Service - Thanks
19th July 2010
Hallo. Just to say what fantastic service you have, thank you.
J Woolley

Delivered On Time - Very Happy
19th July 2010
Arrived Saturday morning, thank you. What fantastic service.
Mrs C Girdleston

Superb Service
13th July 2010
Thank you for your superb service.
Mrs M Webb

Pleasure Shopping With You
10th July 2010
Thank you Austins for the excellent service and quick turnaround on our latest order which arrived today. Shopping with you is always a pleasure because we know we can rely on you.
Mrs E Downer


Wonderful Customer Service - Thanks!
8th July 2010
Dear Sir/Madam, I just wanted to say thank you very much for such wonderful customer service. I only made my order yesterday and it arrived this morning in immaculate condition.
I must admit that I was a bit dubious ordering from a website that I had never heard of before but I needn't have worried. I will have no hesitation in recommending you to my family and friends. Thanks again.
Mrs H Kirkland

Prompt Service - Definitely Recommend
8th July 2010
Thank you for the prompt service. I would definitely recommend your company to family and friends.
Mrs M Bellamy

Excellent Service
7th July 2010
Thank you for excellent service.
Mrs M Minor

Very Pleased
6th July 2010
Thank you for letting me know this. You have been very helpful and I am pleased with the bras I have now. I shall certainly recommend your website to my friends.
Mrs L MacDougald

Prompt Delivery As Promised
5th July 2010
Thankyou for my order it came the next day.
Mrs M Parker

Fantastic Service
15th June 2010
I would just like to write and tell you what a fantastice service you have provided. I was very impressed with the speed of your service. I ordered on Monday afternoon and delivery was made first thing Tuesday morning.
I will definitely be using your company again and will be recommending you to friends and family. Once again, thankyou very much.
S Bowley

Your Service Has Been Fantastic
12th June 2010
Thank you for my order, which arrived in yesterday's mail. Your service has been fantastic and I will not hesitate to order from you again. Thanks again.
L Grossman

Quick Service
12th June 2010
Very many thanks for your very quick service. Received items today.
M Povey


Thanks for Good Service
10th June 2010
Thank you. I have had excellent service and will be using you again.
E Wood

Thank You For Processing My Refund Quickly
10th June 2010
Thank you for informing me about the refund for my returned goods. No wonder you have such positive feedback, your service is very efficient and quick. I look forward to watching your on-line service develop and better still to visit your store when I am next in sunny Devon.
P Crawford

Fantastic Service
8th June 2010
I would just like to thank you very much for the very quick fantastic service. I put my order in yesterday morning and I have just received it. Thank you once again.
V Lofthouse

Speedy Service And Competitive Prices
29th May 2010
I just wanted to say thank you for your amazingly speedy service, I only ordered on 27th May and my goods arrived this morning.
Your prices are certainly competitive and I would definitely order from you again and recommend to my friends to check out your website. Thanks again!
B Johnson

Super Fast Delivery And Fantastic Price
24th May 2010
Thank you very much indeed. Very impressed with the super-fast delivery as well as the fantastic price.
J Orme

Extremely Speedy Service
21st May 2010
Many thanks for your superb and extremely speedy service. I would have no hesitation in recommending your company to any of my friends and colleagues.
K Robson

Ordered And Arrived Within 24 Hours
18th May 2010
I can't believe it! Ordered and arrived within 24 hours. Brilliant. Thank you.
W Townsend

Your feedback... Mandatory fields are marked *.

To prevent spam, please enter the text that appears below *