We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Fast and problem-free.
Lovely products, well packaged and super fast
Ordered & arrived promptly with no problems
Lovely items, well-packaged, happy with my purchase. Would order from this company again.
Really good service from a store I had never heard of. Would definitely recommend.
Very happy with the item thank you
All items were very well wrapped so arrived safely and quickly. Very pleased
quick delivery
Really impressed by the website, range and delivery service. Would hope to visit the store in person at some point based on this experience, thank you!
Prompt and very efficient
Great service prompt delivery
Very well priced. Quickly sent. I would buy from Austin’s again.
I ordered a toaster at a very good price. It arrived two days later, very well wrapped and in perfect condition . Couldn't better this service.
Couldn't get the payment page to work. Phoned the store and they were very helpful. Was told parcel wouldn't arrive before Christmas but it did niece very happy thank you.
Smooth and pleasant process from ordering to receiving
Good as usual
Very happy with purchase. Quick delivery.
LEGO is brilliant, no question. I really came here to review Austins - they came to my rescue in the last minute (Santa related) Christmas rush, had exactly what I needed, at the price I expected, and delivered in good time too! Excellent service.
I placed the order at 8am one day and I was pleasantly surprised the delivery arrived the next day, very well wrapped. Excellent service, thank you.
What a great service Austins provided. Excellent communications and given the order was just before Christmas I was amazed to receive the cups within two days of ordering. Will definitely have them stored in my favourites !!
Shopping was easy, items received in perfect condition
Thrilled to have found this charming department store via Google, who rescued me with a last minute Christmas gift and quiet reassurance they would dispatch same day for me to ensure timely arrival. A joy to find such efficient and charming service online, especially where the “better known” retailers were unable to help.
Would definitely use again, item well wrapped and dispatched very quickly A*
Perfect product. Speedy delivery
Just what I wanted, many thanks.
I am very happy with my purchase. It was delivered fast and safely, and my little granddaughter is very happy.
The goods came within two days at a peak season. Very well packaged, arrived in good shape. I can't comment on the goods as they were gifts. A delight doing business with you - many thanks.
