We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Fantastic service
Process went well from order to delivery. Item arrived well packed and as pictured. I would definitely order from Austin’s again.
Well packaged and fast delivery. It was great that it was packaged in a box with had other toy brands on the box which meant my children didn't know what I had bought them for Christmas.
Well packaged, arrived quickly. Present for Xmas so not opened yet
Great price, great service and arrived super fast. Thank you.
Excellent company.Delivery very quick.Products that were sent were thoroughly protected by the packaging.
Fast delivery at a good price I will be using this store again
Had cause to phone & ask if parcel could be delayed & dispatched on a certain day. Spoke to two different people who were extremely helpful& parcel was dispatched on correct day.
Website easy to use super quick delivery. Items just what I ordered will use again
I needed to have delivery delayed for a couple of days and I got an excellent response from a single telephone call. Thank you.
Speedy delivery and fantastic quality products,really pleased with this newly discovered store.
Great experience quick reply to queries amazing costumer service
Surprisingly great offers and prices
I ordered this Lego as it was the best price even with postage added on. I was regularly informed about my order and now look forward to giving it to my granddaughter for one of her presents at Christmas.
Speedy delivery. Very pleased with my purchase. Will use the Company again.
Items received within two days of ordering
Feast delivery,great price
Fantastic game delivery was really quick and was cheaper than anywhere else I could find
No problems
Best price on line plus responded immediately and received in great time. We’ll packed. Thank you !
Good service,fast delivery and fantastic prices.
Great service
Good online ordering, in stock, arrived promptly and safely!
Super quick delivery.Item as expected.
The product arrived within a couple days. The product was exactly as described. It was carefully packed and protected. I would certainly recommend Austins Department Store to a friend.
Breakable product well packed
I used to shop at Austins when we lived in Torquay. I am so pleased I can still shop remotely, having moved 150 miles away. Good quality products and great customer care.
