We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Product arrived on time and well packaged to ensure no damage
Straightforward to order & arrived when expected. For Grandson to add to his collection.
excellent service quick and the product was beautiful
Great well packed parcel
The cups arrived promptly and were well packed to avoid any damage in transit.
Quick service and just as described, only flaw is it would be nice to track the item but i understand this is not always possible
Fantastic customer service. Packaged very securely, great communication. I'm extremely pleased & highly recommend
Excellent service and very straight forward. Great customer service
This is so soft! My great niece will love it!
Great service , fast delivery Definitely be using this again .Thankyou Austin's
So helpful. Answered immediately.
So pleased with my purchase,,I've tried so long to get Bronnley for a present, really pleased I got it and it's just what I expected, very quick delivery and well packed
Outstanding service and delivery
Good old fashioned service
Lovely quality soap, delivered promptly in careful protective packaging.
The item is a gift so I don't know yet if it is nice but the shopping at Austin's was amazing. The delivery was super fast and the item arrived in perfect condition. Thank you to the team.
My order arrived promptly with no problems
Received order within 2 days of ordering 😊 will have 2 very happy girls on Christmas day
Outstanding service from start to finish. Updated with emails on delivery. Item sent quickly and arrived well packaged. Really pleased with my purchase. Will definitely buy from again!
Thank you
very good jigsaw
Item very well packaged and delivered in good time
super quick delivery
Rang to ask for 9 different character ninja kidz and was told they could do this and I wouldn’t receive any duplicates. Personal service not offered by most online sales companies. Happy birthday boy, thanks
Easy to order, excellent service.
Excellent service. After an online company messed up an order, I bought the two items I needed from Austins instead, as they had both in stock and seemed well organised. Austins followed my requests exactly - they packed the items well (they were for a present) and they delivered exactly on time. I was really impressed that a store in Devon provided much better service than Amazon.
Really good ordering experience and great dispatch and deliver times