We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Great service. Great product
Prompt and no fuss
Items arrived promptly and were very well wrapped. Very few merchants stock this popular item so I was very fortunate to locate such an excellent supplier.
Complete faith that Austins will retain its high standards and friendly approach
Placed an order and it arrived very quickly, one item came later but Austin's informed me of this. Would order from them again
Great all round
Great service, bought this now for past 2 years for a present,,it arrives well packaged, plenty of bubble wrap round it so it arrives safely
Better price than other sellers, arrived promptly
Had one of these for over a year now. Good as new.
Bought as a gift
Best tea towels we have ever bought. This is our second order.... In 10 years (I think!) Recommended without hesitation.
Great product and service
Lovely Denby coasters.
Arrived promptly
Great prices and excellent service. Will definitely use again. Prompt delivery of product too. Thank you
Great! Speedy delivery thank you !
Excellent service from start to finish. High quality product delivered promptly.
I ordered two mugs one of which was sadly broken when it arrived, one phone call and it was all sorted by a very helpful lady and I received a replacement within a couple of days. Would recommend
The products 100% accurate as per picture and the customer service very nice and very helpful!
Goods were delivered within 3 days of ordering and communication was good.
Arrived very quickly.
Good quality material and easily kaundered
After searching online for a replacement cereal bowl that I had broken Austin’s came up trumps. Easy ordering online and fast delivery. My bowl was expertly packaged and arrived safe and sound within a few days. Great communication throughout. Would highly recommend.
As always, for the latest order, Austins have provided prompt, friendly and very efficient service, which is always appreciated.
Can’t fault the service. I saw the toaster on line. It was cheaper than the main on line suppliers anyway, but it was a local store that caught my eye. Shop local, keep independents alive! But not only that, it arrived quickly and the packaging was 100% better than “on line giants”. Overall, very very impressed. Will certainly check them out next time I need something. Five star all round service.
Great service and speedy shipping
It arrived within a few days iof ordering. I appreciated that the price was £20 below the rrp which other online suppliers were charging, and it was goid to know that I was buying from a local business
