We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Austins proved to be reliable, prompt & efficient in dealing with my on-line Order. My purchase was packed with care & arrived on time. I was very pleased.
Great service with a fabulous product, would recommend website
I’d been looking for this Jurassic World toy for over a week and it looked increasingly likely that my grandson was going to be disappointed on his birthday. Everywhere had sold out. Enter Austin’s who took my order and delivered it in perfect condition ahead of the estimated date. I’ll definitely know who to contact next time.
Great service and quick delivery would definitely shop online again .
Fast delivery and arrived as described hopefully my granddaughter will love her pressy
Very good. Arrived when expected & wrapped well
Pleased with the selection sent..nice extra cars to go with garage!
Ordered a gift voucher, very easy to do online and delivery was very prompt. Great service!!
The soaps were bought as a thankyou present for a close friend of mine She was delighted with them Austin's made the purchase easy and they arrived within a couple of days Thank you Austin will look at you with the future in mind Lesley Caffelle
Arrived well packed and undamaged. Postage a bit expensive but as I couldn’t get this diary elsewhere it was worth it.
Well packaged and swift delivery
Ordered bits for my daughters birthday last minute and everything arrived on time and was perfect 🤩
Apart from the longer than expected delivery a good service .
Very pleased to find this jigsaw and it was out of stock elsewhere and equally happy with the service - it was sent promptly and carefully wrapped.
Excellent service from ordering to delivery. Items delivered within a couple of days. Would not hesitate to order from Austin’s in the future. Well done, from one very satisfied customer. Thank you
Arrived very well packed as they are for xmas not yet opened
I love the store but being able to shop online as well is so convenient. Especially with, it seems, constant road works and busy traffic around Newton Abbot and Teignmouth
Good Communications on line.
Always a stress-free experience!
Order came within 3 days. Very quick delivery. Lego box came with plenty of padding so was in mint condition when arrived.
Very prompt service
Buying on line is easy and beautifully packaged Many Thanks
Really fast delivery thank you
Very good
Received extremely quickly thank you
Arrived within 5 days, perfectly packaged.
Very easy to order online and prompt delivery.
