We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
My delivery was quick , efficient and packaging was superb. Can find no fault with this service or with my favourite product. Thank you
The lid of my Judge Vista Saucepan was broken and I was so pleased to be able to order a repacement one as this saucepan is used most days. Excellent service from Austins 100 years.
Happy with order and it was delivered promptly.
Thank you for a quick and efficient service.
Love the product, delivery prompt
Fantastic service arrived the next day very happy
Superbly packed to avoid breakage. Prompt delivery
Fantastic service fast delivery very recommended
Really good experience shopping with Austin’s. Product available & fast shipping in good packaging
I Googled a toy and Austins came up with it being in stock, so I ordered it and it was delivered by Royal Mail the following day.. The toy walls delivered and my daughter was happy with it and our experience with Austins has been great. So well done and your packing is amazing too. Keep up the great work. Unfortunately there was a glitch on the email for tracking but apart from
Fast delivery and very well packed
Thank you for the excellent service.
Arrived on time and as ordered
Fantastic service
The towels recently purchased from Austins were delivered really promptly and very well packed. As always, Austins have given great local service. It is a pleasure to deal with such a well regarded local business who always provide the very best service.
Habe bought before and they are great for baking biscuits etc and pizzas or for being used as an extra shelf or oven liner
Ordered a few times from Austin’s now and really impressed with the service. Items really well packaged and in this case arrived the next day, can’t ask for more than that!
Delighted to find a single matching pasta bowl to replace a broken one. ( Other stores sell sets.) The sale price of the child's book was amazing and Orchard Toys are some of our granddaughter's favourites. The items were extremely well wrapped and delivered quickly. Thank you.
The order was received quickly and also was well packaged.
I’m very happy with my Denby side plates. Just what I was looking for. Ordering was quick and simple, and the items arrived quickly and well packaged. Thank you Austin’s.
I ordered 3 Judge draining saucepan lids to replace those damaged in dishwasher. Delivery was speedy, items well packed and website easy to use
Delivery was quick, however product was very disappointing
Site was easy to use - item was well packaged and arrived quickly.
No fuss, on time, right house.
Great service, fast delivery.
Very easy on line ordering system for Austin's gift card
Quick delivery and product as described. Will order again
