Testimonials

Great quality product and great customer service

Great service, fast delivery

Very quick service

Good quality product delivered very promptly

Excellent service quick Delivery lovely helpful staff

Excellent service &great price Fast delivery recommend seller AAA

Great service - really fast delivery

My order was processed and arrived very quickly. Thank you Austin’s.

Had a problem with the sandwich toastie maker. customer service was on the slight issue and all was sorted out.. Excellent customer service 👍

Very pleased with purchase - pan is easy to use and clean and is exactly what I wanted.

First class customer service at Austins in the purchase of a Denby 'Regency Green' dinner plate. I initially rang to enquire about a plate to complete my set. Staff were so helpful in selecting and describing the plate which I then ordered online. Plate arrived promptly and was so well packed. Wonderful service throughout

I bought these to match a kitchen blind, not disappointed

I placed an order at 5:50pm on Monday and my parcel was delivered first thing on Wednesday morning. The items were very well wrapped and packaged.

Ordering process simple, order arrived promptly and communication was five star.

I rang the store to check stock after finding them online as I knew stock was low across the U.K. The staff were able to physically check there and then, and put aside the last few bowls while I purchased online straight away. To my surprise they were delivered promptly and safely the next day despite being over 300 miles away - very well packaged and no breakages. It’s rare to find such good service these days - excellent!

Delivery was very well packed and came quickly will buy from you again.

Easy to order Swift Delivery Excellent Product Excellent service

I emailed them to say I didn't receive my item (Royal Mail taking forever) so they posted out another one to me. Customer service is excellent. Thank you!

Straightforward order promptly delivered

Beautifully packaged, prompt postage and clearly displayed items to purchase. Definitely use again. Well done Austin’s I say.

Swift delivery no problems at all

I was very impressed with the service I received from Austin’s, my goods arrived on time and the mugs and bowl were extremely well wrapped in bubble wrap. Highly recommend Austin’s

Brilliant! Great item and service

This was my first order with Austins. An internet search showed they had exactly what I wanted, which I had not found on the more usual shopping websites. The goods were despatched early the day after I'd ordered and received shortly thereafter. It was - by a country mile - the best packed parcel I've ever received. Five stars all round.

I could not find this particular item anywhere else and so ordered this from Austins. Easy to order and arrived in good time. No issues and happy with order.

Arrived on time as described would recommend

New customer to Austin’s, both articles arrived on time and undamaged. Both gifts so unable to account for child’s reaction.