Testimonials

Excellent service &great price Fast delivery recommend seller AAA

Great service - really fast delivery

My order was processed and arrived very quickly. Thank you Austin’s.

Had a problem with the sandwich toastie maker. customer service was on the slight issue and all was sorted out.. Excellent customer service 👍

Very pleased with purchase - pan is easy to use and clean and is exactly what I wanted.

First class customer service at Austins in the purchase of a Denby 'Regency Green' dinner plate. I initially rang to enquire about a plate to complete my set. Staff were so helpful in selecting and describing the plate which I then ordered online. Plate arrived promptly and was so well packed. Wonderful service throughout

I bought these to match a kitchen blind, not disappointed

I placed an order at 5:50pm on Monday and my parcel was delivered first thing on Wednesday morning. The items were very well wrapped and packaged.

Ordering process simple, order arrived promptly and communication was five star.

I rang the store to check stock after finding them online as I knew stock was low across the U.K. The staff were able to physically check there and then, and put aside the last few bowls while I purchased online straight away. To my surprise they were delivered promptly and safely the next day despite being over 300 miles away - very well packaged and no breakages. It’s rare to find such good service these days - excellent!

Delivery was very well packed and came quickly will buy from you again.

Easy to order Swift Delivery Excellent Product Excellent service

I emailed them to say I didn't receive my item (Royal Mail taking forever) so they posted out another one to me. Customer service is excellent. Thank you!

Straightforward order promptly delivered

Beautifully packaged, prompt postage and clearly displayed items to purchase. Definitely use again. Well done Austin’s I say.

Swift delivery no problems at all

I was very impressed with the service I received from Austin’s, my goods arrived on time and the mugs and bowl were extremely well wrapped in bubble wrap. Highly recommend Austin’s

Brilliant! Great item and service

This was my first order with Austins. An internet search showed they had exactly what I wanted, which I had not found on the more usual shopping websites. The goods were despatched early the day after I'd ordered and received shortly thereafter. It was - by a country mile - the best packed parcel I've ever received. Five stars all round.

I could not find this particular item anywhere else and so ordered this from Austins. Easy to order and arrived in good time. No issues and happy with order.

Arrived on time as described would recommend

New customer to Austin’s, both articles arrived on time and undamaged. Both gifts so unable to account for child’s reaction.

After being let down by another supplier, Austin’s were able to provide and deliver the item efficiently. I am very happy with the service and will use Austin’s again.

Super fast delivery and excellent service. My order was so well packaged and I had it shipped via a company to bring to Portugal, everything was bubble wrapped so well that nothing was damaged.

My delivery was quick , efficient and packaging was superb. Can find no fault with this service or with my favourite product. Thank you

The lid of my Judge Vista Saucepan was broken and I was so pleased to be able to order a repacement one as this saucepan is used most days. Excellent service from Austins 100 years.

Happy with order and it was delivered promptly.