We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Many thanks for your quick postal service very happy with purchase. Was very well wrapped totally satisfied with your excellent service. Also the same when I purchased gifts for Christmas (I forgot to rate the Christmas time) Many thanks 😊 Dave G
I've never shopped with Austins before but after this first experience it certainly won't be my last. The items I ordered were a very competitive price, sent speedily and packaged very well. I'll certainly recommend and return to Austins for future purchases.
Product arrived safely and promptly
Great communication. Fast delivery
Beautiful fine scented soap
The soaps smell beautiful. They are a gift for someone who likes lily of the valley. The packaging is attractive, and it arrived quickly. Thank you.
The items that I bought were much cheaper than all the other places that sell the and there are quite a lot of places that sell them. In some stores, they were double the price. They arrived much sooner than I thought they would and were well packaged. Fantastic service
Easy to order, great communication and efficient delivery. Thanks
Your service was so quick and efficient: most impressive and hugely appreciated.
Fast delivery. Thank you.
I had a slight problem accessing the discount offered, the lady at customer service sorted it immediately and gave me a refund for the discount.The bowls arrived very quickly, well packed.Would certainly use this company again.
The order was extremely well packaged and arrived very quickly after I placed my order , the plates are extra fir my dinner set ,
Speedy delivery
I really appreciated the way this was sent - the card had been wrapped with care by someone who wanted it to arrive in perfect condition; and my wife loved the card :-)
Best price around and brilliant fast delivery
Arrived on time, and well packaged.
GOOD PRICE COMBINED WITH EXCELLENT SERVICE & PACKAGING;HIGHLY RECOMMENDED
Shopping on line with Austins proved to be trouble free as everything was easy and the product came quickly and safely.
Super-speedy delivery - order arrived next day! - and well packaged. Happened across the store on a Google search for the item purchased, but always worth buying from independents - in my experience their service always excels!
Easy to use website, very pleased with my purchase which was delivered very quickly. Would highly recommend this store
100% very good
Website was easy to navigate and place an order. Speedy delivery and best price.
Easy to order and prompt delivery
Extremely well packed and good delivery. Thank you.
My online purchase was very easy and the product was delivered very quickly. Excellent.
Excellent online ordering, placed order with free standard delivery on Sunday and it arrived on Tuesday. Lovely product at the best price I could find online.
Service from Austins was amazing, ordered mid morning on a Friday, both products arrived on the Saturday morning, 5 ***** service, will use again!