We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Lovely warm service, cheaper than other shops and a really quick delivery. Thanks.
First time I’ve bought online from Austin’s. Excellent service, no hassle, super fast delivery and perfectly packed. Thank you
I received one of these hearts for Christmas and was thrilled with it. The chocolate was delicious. I was delighted to find that I could purchase one in the UK. Both will be flying with me to Zimbabwe for my 2 granddaughters in November.
I ordered a few of these and they smell gorgeous and a lovely Christmas gift. Fast delivery and well wrapped. Thank you.
Excellent service, item packed superbly. Very quick delivery. Items in pristine condition
Very pleased to track down a single egg poacher!Arrived very speedily,very well packed..excellent service.
Always very well packaged and timely dispatch
Last minute order the week before Christmas, shipped quickly and arrived in time. Product was as described.
First time using Austins, very impressed. Very quick notification and despatch of order.Extremely well packaged and delivery very fast! Thank you.
First class service, as always from top quality store. Thank you.
Amazing service totally forgot about a gift - ordered late morning on 23rd & it arrived on christmas eve - really impressed
Soft and absorbent but relatively light so they don't overfill the washing machine when you wash two together. Great colour mix too. Only negative is they snag easily. Cheapest price on the internet for these luxury towels. Easy to order and pay securely online. Fast delivery and very well packaged.
This size of OXO container seems to have limited distribution but for a small kitchen they are perfect. Very good service from Austins , and would highly recommend .
Great play value on cold days, inside on the kitchen floor. Amazing, self-sticking sand keeps a 3 year-old grandson happy constructing and playing with the sturdy vehicles.
Fast and efficient delivery- even just before Christmas and when everyone else had sold out of this toy set.
The package arrived quickly and efficiently and everything intact
Great novelty gift & speedy delivery 😊
great toy
Whilst nothing wrong re the game the box was very damaged. Who by not sure
I've owned one of these for some years now, but I mainly use mine to emulsify oil and balsamic vinegar for salad dressings. It's brilliant for this, but by all means use yours to froth milk. You'll obviously want to make sure it's scrupulously cleaned when switching from one use to the other. The main advantage of this frother over others is that is uses AA batteries (4 of them) instead of the irritating three AAAs most milk frothers of this type use. What you're ever meant to do with the 4th AAA battery, I don't know.
I purchased this as a Christmas gift for my brother, but the first one that arrived was faulty. Austins customer service were brilliant! I emailed them outlining the issue and they dispatched a replacement with a postage-paid return bag for the faulty one. Other retailers will have you sending videos of the fault and won't send a replacement until you've shipped the faulty item back, so I was mightily impressed with Austins' way of sorting out the issue. I hope to buy from them again!
Quick delivery and product excellent
