We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.

Great shop
28th November 2022

Excellent service

Scotbutler
Super!
24th November 2022

I’d never heard of this store before so I was a bit dubious buying but I needn’t have worried, super customer service and fast delivery, will definitely shop at Austin’s again!

Helensummers88
Excellent transaction
24th November 2022

On-line purchase from Austins went very smoothly - quick dispatch and delivery. Would definitely recommend.

JW
Excellent
24th November 2022

The Playmobil came really quickly, exactly what we expected and fantastic price compared to elsewhere.

Perkins5ivem
Good fast delivery
23rd November 2022

Went on google to find the best price and Austin’s came up, was easy to order and arrived very quickly, it is a Xmas present so I haven’t opened it.

Kelianfran
Great service
22nd November 2022

Thank you for helping me source some great presents the kids will love. Arrived quickly, well packaged and exactly as expected

Helen
Excellent service
21st November 2022

Very prompt delivery and so carefully wrapped... I would certainly recommend Austins Department Store online service.

Deborah
Bought for daughters Xmas
21st November 2022

Bought as Xmas present so haven't opened but sure she will love it! Fast delivery, ordered one day and it arrived the next

Sherylelder88
Brilliant value for money
21st November 2022

Found Austin's when doing an on-line search for specific Lego set. It was much cheaper than anywhere else I found. There was also free delivery for over a certain price as well as a discount for a first purchase!! I was a bit anxious because I'd never used them before but the goods arrived when they said and were in excellent condition as you would expect. There was only one issue - I'd bought it as a prezzie sent direct to the birthday boy as I was late. As an adult he wasn't bothered about it not being wrapped but it bothered ME that he got the invoice ha ha although it was on his wish list so he already knew how much it was going to cost (before the Austin's deal)!! I couldn't see any way to mark it as a present but maybe I should have emailed them? Would certainly recommend.

Bakernkj
First time buyer
21st November 2022

Found this supplier on line, lovely range of products to choose from, good prices and good fast service as well. Really happy will use again in the future.

Map0261
Great service
21st November 2022

Quick delivery and carefully packaged

Riverchelle
Great service
16th November 2022

Fast delivery, reasonable prices

Phelps_christie
Excellent
10th November 2022

Really easy to order and very prompt delivery

Clare.stones21
Excellent all round service
09th November 2022

This has been my first time shopping at Austins. The quality of service has been second to none. Every thing promised was delivered on and prices are very competitive and cheaper than other major online companies. I will be delighted to shop here again. Thank you Austins

ROSE LAWN
Fantastic Customer service
08th November 2022

Contacted Austin's Customer Services who were fantastic. It's been a very long time since I received this type of service. Many Thanks

S.Ainsworth
Very good
07th November 2022

Delivered quickly and everything packed well

Imarobertson11123
Speedy service and delivery
06th November 2022

Very easy to book and excellent delivery.

Vmaconachy
Brilliant
05th November 2022

Well packaged, arrived the next day. Brilliant service. Thank you

Annpoole1
Super
26th October 2022

Ordered from website quick delivery thank you

Clare.l.castle
Toy Choices are excellent.
17th October 2022

Good reliable service and I've always loved Austins for quality products.

Lorrainekilminster67
Perfect
17th October 2022

Arrived on time. Excellent service . X

Sharonchatting
Service
08th October 2022

Great service

Lynn.stewy
Excellent
04th October 2022

Excellent company

Nicola.worthington
Excellent
03rd October 2022

Easy to find the item and to place the order. Very prompt delivery. The items were carefully packed and arrived in perfect condition. Thank you.

Rosemary.brown10
Great Service
27th September 2022

Excellent product. Quick delivery

ABSJ
Great price and Fast delivery
23rd September 2022

Great price and Fast delivery

Vikash.chavda
Wonderful fragrance, delivered promptly
19th September 2022

Bronnley Rose edt is getting hard to find so I was delighted to be able to buy a bottle from your store. The transaction was painless and the fragrance arrived promptly. Many thanks.

PluckyPen
Reviews