We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.

4.9/5
Rated by 1946 customers
No issues, happy.
10th June 2026

I could not find this particular item anywhere else and so ordered this from Austins. Easy to order and arrived in good time. No issues and happy with order.

Jenniehuxtable
Beautiful glasses
09th June 2026

The glasses are beautiful and I have never received a fragile item so well packed before!!

Assuncao.megre
Denby plate
08th June 2026

Arrived on time as described would recommend

Laurainecoleman59
Perfect single for summer
08th June 2026

Light weight and stylish. Extremely soft and comfy.

Laurenykirk
New customer
04th June 2026

New customer to Austin’s, both articles arrived on time and undamaged. Both gifts so unable to account for child’s reaction.

Vicky_kouroghli
Professional efficient service
03rd June 2026

This was purchased as a replacement I love the quality and design of Demby

Triciamahon
Excellent Service
02nd June 2026

After being let down by another supplier, Austin’s were able to provide and deliver the item efficiently. I am very happy with the service and will use Austin’s again.

Steve.lin
As perfect as the picture and description
01st June 2026

Lovely Product

Athenajanelee
As perfect as the picture and description
01st June 2026

Lovely Product

Athenajanelee
As perfect as the picture and description
01st June 2026

Lovely Product

Athenajanelee
As perfect as the picture and description
01st June 2026

Lovely product

Athenajanelee
Brilliant Service
01st June 2026

Super fast delivery and excellent service. My order was so well packaged and I had it shipped via a company to bring to Portugal, everything was bubble wrapped so well that nothing was damaged.

Athenajanelee
Super service
29th May 2026

My delivery was quick , efficient and packaging was superb. Can find no fault with this service or with my favourite product. Thank you

Doreen.ashmore
Saucepan Lid
26th May 2026

The lid of my Judge Vista saucepan was broken and I was so pleased to be able to order a replacement as this saucepan is used most days. Excellent service from Austins.

Gillcornwall575
Saucepan Lid
26th May 2026

The lid of my Judge Vista Saucepan was broken and I was so pleased to be able to order a repacement one as this saucepan is used most days. Excellent service from Austins 100 years.

Gillcornwall575
No issues at all
20th May 2026

Happy with order and it was delivered promptly.

Jenniehuxtable
Great service.
19th May 2026

Thank you for a quick and efficient service.

J.fentors
Lovely handcream
18th May 2026

Love the product, delivery prompt

Elainedenton22
Lovely item
18th May 2026

The product is first class! Would order from your company again

Elainedenton22
Coverless duvet
16th May 2026

Fantastic service arrived the next day very happy

Janeb1962
Beautiful sachets
13th May 2026

A very good experience. Lovely sachets which arrived quickly and in perfect condition.

Clrlhc
Replacement glass lid for Judges saucepan
13th May 2026

Reasonable price for the lid. It was very well packaged. Kept informed of delivery progress. Easy to use site.

Cat4tat
Excellent
09th May 2026

Superbly packed to avoid breakage. Prompt delivery

Mnahobbs
Brilliant
06th May 2026

Fantastic service fast delivery very recommended

Sirtplatt
Very quick delivery and updates
06th May 2026

Needed this for a last minute kids birthday party present. Delivery was very efficient and I was updated regularly. Thank you!

Siobhanomalley3
Great Experience
05th May 2026

Really good experience shopping with Austin’s. Product available & fast shipping in good packaging

Tpstacey
A wonderful find
04th May 2026

I Googled a toy and Austins came up with it being in stock, so I ordered it and it was delivered by Royal Mail the following day.. The toy walls delivered and my daughter was happy with it and our experience with Austins has been great. So well done and your packing is amazing too. Keep up the great work. Unfortunately there was a glitch on the email for tracking but apart from

RM
Reviews