Testimonials

Really good Iron looks good and sturdy,

Had a problem with the sandwich toastie maker. customer service was on the slight issue and all was sorted out.. Excellent customer service 👍

Very pleased with purchase - pan is easy to use and clean and was delivered promptly and well wrapped - exactly what I wanted

Very pleased with purchase - pan is easy to use and clean and is exactly what I wanted.

First class customer service at Austins in the purchase of a Denby 'Regency Green' dinner plate. I initially rang to enquire about a plate to complete my set. Staff were so helpful in selecting and describing the plate which I then ordered online. Plate arrived promptly and was so well packed. Wonderful service throughout

I bought these to match a kitchen blind, not disappointed

Prompt delivery,

Very stylish, delivery was prompt

I placed an order at 5:50pm on Monday and my parcel was delivered first thing on Wednesday morning. The items were very well wrapped and packaged.

Ordering process simple, order arrived promptly and communication was five star.

I rang the store to check stock after finding them online as I knew stock was low across the U.K. The staff were able to physically check there and then, and put aside the last few bowls while I purchased online straight away. To my surprise they were delivered promptly and safely the next day despite being over 300 miles away - very well packaged and no breakages. It’s rare to find such good service these days - excellent!

This beauty gift set arrived promptly and was well packaged.

Delivery was very well packed and came quickly will buy from you again.

Easy to order Swift Delivery Excellent Product Excellent service

I emailed them to say I didn't receive my item (Royal Mail taking forever) so they posted out another one to me. Customer service is excellent. Thank you!

Very pleased with this Item, quick delivery good price.

Simply as good as it looks and ultra fast delivery with excellent communications.

Straightforward order promptly delivered

Beautifully packaged, prompt postage and clearly displayed items to purchase. Definitely use again. Well done Austin’s I say.

Swift delivery no problems at all

I was very impressed with the service I received from Austin’s, my goods arrived on time and the mugs and bowl were extremely well wrapped in bubble wrap. Highly recommend Austin’s

Brilliant! Great item and service

This was my first order with Austins. An internet search showed they had exactly what I wanted, which I had not found on the more usual shopping websites. The goods were despatched early the day after I'd ordered and received shortly thereafter. It was - by a country mile - the best packed parcel I've ever received. Five stars all round.

Love this diffuser. The smell is divine

I could not find this particular item anywhere else and so ordered this from Austins. Easy to order and arrived in good time. No issues and happy with order.

The glasses are beautiful and I have never received a fragile item so well packed before!!

Arrived on time as described would recommend