We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.

Brilliant!
31st December 2023

LEGO is brilliant, no question. I really came here to review Austins - they came to my rescue in the last minute (Santa related) Christmas rush, had exactly what I needed, at the price I expected, and delivered in good time too! Excellent service.

Marymoo
Exceptional service
31st December 2023

I placed the order at 8am one day and I was pleasantly surprised the delivery arrived the next day, very well wrapped. Excellent service, thank you.

Helen.cunliffe1
What a pleasure to deal with
31st December 2023

What a great service Austins provided. Excellent communications and given the order was just before Christmas I was amazed to receive the cups within two days of ordering. Will definitely have them stored in my favourites !!

Gordon.pearce
Perfect
31st December 2023

Shopping was easy, items received in perfect condition

Janhowes7
Above and beyond helpful
30th December 2023

Thrilled to have found this charming department store via Google, who rescued me with a last minute Christmas gift and quiet reassurance they would dispatch same day for me to ensure timely arrival. A joy to find such efficient and charming service online, especially where the “better known” retailers were unable to help.

Kate
Great service
29th December 2023

Would definitely use again, item well wrapped and dispatched very quickly A*

Bridgetstapleton75
Excellent service
28th December 2023

Perfect product. Speedy delivery

Eatkinson1
Lego
28th December 2023

Just what I wanted, many thanks.

Pauline_pile
Fawn tummy time
28th December 2023

I am very happy with my purchase. It was delivered fast and safely, and my little granddaughter is very happy.

Jancorrinarttherapy
Excellent service
28th December 2023

The goods came within two days at a peak season. Very well packaged, arrived in good shape. I can't comment on the goods as they were gifts. A delight doing business with you - many thanks.

Lucianne.clement.007
Great website
28th December 2023

Easy to use website, good prices, prompt delivery

Alicerennie82
Good service
27th December 2023

Quick delivery

Samanthahobbs275
Excellent
24th December 2023

Excellent communication and fast delivery would definitely recommend

Mcivorfiona
Excellent...
23rd December 2023

... in terms of price, packing and on time delivery. Many thanks.

Howardpaynter
Heavenly scent
23rd December 2023

A lovely creamy soap with heavenly scent. The package arrived quite quickly and was well packed.

Hilly.
Long Distance Lightning Delivery!
21st December 2023

I wondered if the toys I ordered would make the journey from Devon to North Yorkshire by Christmas, and the package arrived within 24 hours. Unbelievable!

HarrogaTerry
great service
21st December 2023

the product arrived spedily and well packaged.

Ls.ugolini
Easy to use
21st December 2023

Easy to use website and very quick delivery.

Eileen
Good
20th December 2023

Couldn't fault the efficiency. Product was not as good as I expected

Angela.mary58
Good price
19th December 2023

Prompt service, item arrived very quickly and emails every step of the way. Very happy. Thank you

Stephanie.scotts
Excellent quick delivery
18th December 2023

The goods were reasonably priced and arrived quickly very well wrapped. It was good to be able to buy from a Devon-based independent store.

Geraldine.s.lane
Jelly at penguin
18th December 2023

Absolutely pleased with the device, delivery and communication from Austins.

Janice1stewart
Great online ordering
17th December 2023

Ordered online as a Christmas gift. Great service and delivery. Thank you

Mclaren91h
Wonderful
16th December 2023

Fabulous.... Best one yet... Thank you...

Scook602
UNO Quattro game
16th December 2023

Quick delivery wrapped well thank you

Corrinasmith1964
Benefit brow primer
16th December 2023

Great item arrived fast and was just what I was looking for thankyou great company

Linda.dancaster
Fast and efficient
16th December 2023

Good packaging and efficient delivery

Ttung
Reviews