We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
LEGO is brilliant, no question. I really came here to review Austins - they came to my rescue in the last minute (Santa related) Christmas rush, had exactly what I needed, at the price I expected, and delivered in good time too! Excellent service.
I placed the order at 8am one day and I was pleasantly surprised the delivery arrived the next day, very well wrapped. Excellent service, thank you.
What a great service Austins provided. Excellent communications and given the order was just before Christmas I was amazed to receive the cups within two days of ordering. Will definitely have them stored in my favourites !!
Shopping was easy, items received in perfect condition
Thrilled to have found this charming department store via Google, who rescued me with a last minute Christmas gift and quiet reassurance they would dispatch same day for me to ensure timely arrival. A joy to find such efficient and charming service online, especially where the “better known” retailers were unable to help.
Would definitely use again, item well wrapped and dispatched very quickly A*
Perfect product. Speedy delivery
Just what I wanted, many thanks.
I am very happy with my purchase. It was delivered fast and safely, and my little granddaughter is very happy.
The goods came within two days at a peak season. Very well packaged, arrived in good shape. I can't comment on the goods as they were gifts. A delight doing business with you - many thanks.
Easy to use website, good prices, prompt delivery
Quick delivery
Excellent communication and fast delivery would definitely recommend
... in terms of price, packing and on time delivery. Many thanks.
A lovely creamy soap with heavenly scent. The package arrived quite quickly and was well packed.
I wondered if the toys I ordered would make the journey from Devon to North Yorkshire by Christmas, and the package arrived within 24 hours. Unbelievable!
the product arrived spedily and well packaged.
Easy to use website and very quick delivery.
Couldn't fault the efficiency. Product was not as good as I expected
Prompt service, item arrived very quickly and emails every step of the way. Very happy. Thank you
The goods were reasonably priced and arrived quickly very well wrapped. It was good to be able to buy from a Devon-based independent store.
Absolutely pleased with the device, delivery and communication from Austins.
Ordered online as a Christmas gift. Great service and delivery. Thank you
Fabulous.... Best one yet... Thank you...
Quick delivery wrapped well thank you
Great item arrived fast and was just what I was looking for thankyou great company
Good packaging and efficient delivery