We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Ordering was straightforward and products arrived quickly
Austins Their website is very easy to use Delivery was on time as promised I am thrilled with my NightLark coverless duvets. Thank Austins. I will definitely use you again
Easy website to use and speedy delivery
First class service on every order I have made with Austins.
First class customer service I was kept updated on the progress of my delivery. I would certainly make purchases in the future.
Excellent product v good service
Good service
Excellent customer service. Very well communicated and delivered with in 7 days
Delighted with the experience of buying from Austins. Fantastic service!
The service from Austin's was very good, with prompt, informed delivery.
A great kettle which was delivered on time with minimal fuss.
Excellent service, items arrived quickly, well packed with free delivery !
What a pleasure to shop online with this store. Very easy explanatory ordering and payment system. Communication excellent, my purchase arrived very quickly and packed with care. Great price too. Thank you Austin’s!
Toaster good value, and arrived very quickly John Murton
Cannot express my total satisfaction regarding the product and the marvellous attitude of Austin’s both in Sales and Customer Service.
Arrived in time well packaged, so far product works ok good value for money
Until I searched for the microwave I wanted I had never heard of Austins, now I have they will be my 1st go to. From online ordering to delivery I was really impressed. Thank you.
Very quick service !
Easy ordering online .Incredibly speedy fuss free delivery. Well packaged items, very impressive.
Items were delivered quickly, wrapped securely and communication about the order was great.
Great to deal with, good communication, well packaged and fast to send out Recommended
Item delivered quickly and exactly as described. Good value.
Easy, quick, process with very quick delivery!
Excellent communication and very fast delivery Very easy to purchase online Good service all round
I stumbled upon Austins whilst Googling something. Best customer service I have experienced in a very very long time. Swift delivery - next day in fact. Items thoughtfully and extremely carefully packed. I called before ordering to ask specific details on one item. Store staff I liased with very helpful, friendly and warm. I felt like I had returned to a bygone era when customer service and care really mattered. Excellent store.
Items received without delay and well packaged.
No complaints
