We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Excellent online ordering, placed order with free standard delivery on Sunday and it arrived on Tuesday. Lovely product at the best price I could find online.
Service from Austins was amazing, ordered mid morning on a Friday, both products arrived on the Saturday morning, 5 ***** service, will use again!
This was my first order with Austins online and it was great - the item was dispatched within hours and Austins kept me informed at every stage for the delivery . Arrived so quickly and I love the item which had sold out everywhere else and it was reduced in the sale too . THANK YOU !
Lovely product received in excellent condition and very good service
Easy to order, delivered quickly, would buy from again
Excellent online shopping experience. Ordering was easy, kept up to date of progress, delivered super quick, well packaged, value for money. Well done Austins, I will be back!
Lovely product, nice price, easy to use website, quick ordering process and delivery. I recommend
Very good service, quick delivery and packaged well
Efficient - despite ordering rather late gifts arrived in time for Christmas. Also prices at Austin’s competitive.
Fast and problem-free.
Lovely products, well packaged and super fast
Ordered & arrived promptly with no problems
Lovely items, well-packaged, happy with my purchase. Would order from this company again.
Really good service from a store I had never heard of. Would definitely recommend.
Very happy with the item thank you
All items were very well wrapped so arrived safely and quickly. Very pleased
quick delivery
Really impressed by the website, range and delivery service. Would hope to visit the store in person at some point based on this experience, thank you!
Prompt and very efficient
Great service prompt delivery
Very well priced. Quickly sent. I would buy from Austin’s again.
I ordered a toaster at a very good price. It arrived two days later, very well wrapped and in perfect condition . Couldn't better this service.
Couldn't get the payment page to work. Phoned the store and they were very helpful. Was told parcel wouldn't arrive before Christmas but it did niece very happy thank you.
Smooth and pleasant process from ordering to receiving
Good as usual
Very happy with purchase. Quick delivery.
LEGO is brilliant, no question. I really came here to review Austins - they came to my rescue in the last minute (Santa related) Christmas rush, had exactly what I needed, at the price I expected, and delivered in good time too! Excellent service.
