We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Great clear emails about item and delivery very pleased 10/10
I have searched for this many times not found until now and such quick delivery
The items arrived promptly
Process from order to delivery was seamless. Many thanks.
Never used this company before smoothl transaction
Great experience
As shown on website. In good order. Well packaged. Speedy delivery. Happy.
I rang your store last week to verbally express my thanks for the most impressive service I have received from your store. The item was delivered so quickly, was well packed and ordering it was so easy. I am very impressed, thank you.
I was absolutely delighted to find a LEGO set that my son had been desperately wanting for a long time - we couldn’t find it anywhere else, and it’s already retired on the LEGO website. The parcel was dispatched the same day and arrived within just two days, very well packaged. I will definitely be using Austin’s website again. Highly recommended!
I could not believe how quickly I received the overblanket. It was very well packed and ans good as I had hoped at a good price. Thank you
My order was delivered really quickly,and was well wrapped.
Easy to navigate website- Ordered a christmas present on 23/12 & it was delivered on the 24/12 excellent prompt service would definitely shop here again
No issues , the item came well packaged
Happy fine
The ordering process was really easy and the parcel arrived on time. I would definitely use this company again .
I found the speed of response impressive (possibly slightly overpacked) /
Long may Austins trade, they understand customer service and deliver consistently.
Lovely warm service, cheaper than other shops and a really quick delivery. Thanks.
First time I’ve bought online from Austin’s. Excellent service, no hassle, super fast delivery and perfectly packed. Thank you
Excellent service, item packed superbly. Very quick delivery. Items in pristine condition
Always very well packaged and timely dispatch
Last minute order the week before Christmas, shipped quickly and arrived in time. Product was as described.
First time using Austins, very impressed. Very quick notification and despatch of order.Extremely well packaged and delivery very fast! Thank you.
Amazing service totally forgot about a gift - ordered late morning on 23rd & it arrived on christmas eve - really impressed
Fast and efficient delivery- even just before Christmas and when everyone else had sold out of this toy set.
The package arrived quickly and efficiently and everything intact
Great novelty gift & speedy delivery 😊
