We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Arrived in a blink of an eye. Great communication. Perfect. Thank you.
Great price
Arrived quickly and the quality was excellent
Not yet used the product
... but this time, I'm compelled too. We know the Prestige product range, so nothing to say about them, other than they continue to be excellent. This review is however about Austins. There is a wise saying that how you do the little things is how you do everything ... I'd like you to pass my sincerest thanks to your despatch team. The product is heavy gage metal, and could have just been "chucked in a bag" , but no, each item was individually wrapped in bubble wrap, then protected by cardboard, and then the whole parcel wrapped again....so much care and attention, I was and remain, massively impressed. Congratulations to the whole company, because everything regarding our order was as meticulous as the final despatch.
Very easy to order and delivery was very fast.
I am so impressed with Austin’s service.Everywhere I looked this blanket was sold out but came across Austin’s website they had the blanket in stock & it was delivered within 2 days . Amazing service .It just proves you can’t beat a family run business.I will definitely be ordering from Austin’s again .
super attention
Great variety, easy web pages and fast post. The actual product is brilliant
Would recommend to a friend Excellent shopping experience
This was the first occasion I used this company. My item arrived well wrapped to ensure the package wasn’t damaged. It was posted on the same day I placed my order. I was kept well informed by email. Unfortunately there was a problem with Royal Mail. When I contacted the company I received excellent service from the person on the telephone. She could track my parcel easily. I was able to collect it from my local sorting office despite no paperwork- Royal Mail’s fault. I will definitely use this company in the future.
The scent is lovely and a favourite of mine. It was delivered very promptly . I will certainly order from Austin’s again.
Came on due date
Most helpful staff.
Fantastic item and super fast delivery
Item was very well packed and speedily delivered. My grandson loved it!
Very easy transaction. We'll done.
Super quick delivery. Secure packaging and super products *****
Despatched very quickly, well packaged
Great service and package arrived quickly and securely.
good service but i thought the sheets were very thin.
Very good efficient service and price,.
Order was simple and price was highly competitive. Fast delivery. Very pleased!
Bowl arrived really quickly and at a super price.
Site was easy to navigate.
Easy to navigate website. Very pleased with the service provided.
Good service and communication. Quick delivery and well packaged.
