We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
My mum in law loves these bras, the order went in for the weekend and arrived by Tuesday. So happy
Quick and easy, and alerts me when my items are back in stock
Had to ring to ask a question and all resolved well. Great service, arrived next day
It was easy to place an order and it arrived promptly and well packed. Would order again.
Children love this little basket of fruit and veg, nice quality good for any little play kitchen!
The soap arrived well packaged and promptly after receipt of the order. Very good service
First class response, first class service, first class product. Thank you Cheaper than Amazon!
Fast efficient
The slow cooker is just what I wanted, great value, good quality and was delivered in super fast time over the Christmas period. The overall service was first class. I have never shopped at Austin’s before but I will certainly doing so in the future. Thank you ?
Standard delivery came in 2 days, very happy with the customer service
Order arrived on time despite the postal delays. A great website, easy to find what I was looking for.
Super quick delivery
Excellent service
Fab product and service
Easy ordering , good Web site, and at least you do get emails returned. Have no difficulty in reccomding . Satisfied customer.
Well packaged and quicky received despite being ordered just before christmas.
Excellent value
Order arrived quickly and safely, what more could you ask!
As expected
Customer service cannot be faulted promised a call back and within 10 minutes I received the call , that’s how customer service should be ⭐️
Friendly efficient service. Parcel carefully packed. Full updates given when parcel delayed due to Postal Strike. Thank you!
Very good delivery time, particularly as it’s Christmas.
Arrived quickly. Price good. I was happy to find it at Austin's as it wasn't in stock anywhere else.
Was sent the wrong item first but as soon as I notified Austins online they were so helpful and I received my order straight away.
Web site easy to navigate and well laid out easy to use
Order acknowledged immediately and goods received in good time. Pleased to support a provincial department store, as we are losing so many.
Lovely product, Due to postal strike there was a problem with tracking. I e mailed Austin’s and got a very prompt and comprehensive reply. Great service and communication. Recommend using them.
