We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
I was really pleased to find the Morph animation set for my son, who hasn't had it yet but am excited to give it to him. I haven't seen this anywhere else and love that I didn't have to use Amazon. Thank you
Excellent quality. Delivery issues followed up immediately.
Excellent service, item packed perfectly. Well padded with not even a mark on the display box. This company knows how to do it.
Fast efficient service. Would recommend
I emailed a query about my order and not only received a very quick reply but the person went out of their way to help me. Very impressed
Fantastic service and communication
Order and delivery without any issues.
One of the best towel manufacturers in the world.
Very pleased with purchase, and quick delivery
Excellent service
I’d never heard of this store before so I was a bit dubious buying but I needn’t have worried, super customer service and fast delivery, will definitely shop at Austin’s again!
On-line purchase from Austins went very smoothly - quick dispatch and delivery. Would definitely recommend.
The Playmobil came really quickly, exactly what we expected and fantastic price compared to elsewhere.
Went on google to find the best price and Austin’s came up, was easy to order and arrived very quickly, it is a Xmas present so I haven’t opened it.
Thank you for helping me source some great presents the kids will love. Arrived quickly, well packaged and exactly as expected
Very prompt delivery and so carefully wrapped... I would certainly recommend Austins Department Store online service.
Bought as Xmas present so haven't opened but sure she will love it! Fast delivery, ordered one day and it arrived the next
Found Austin's when doing an on-line search for specific Lego set. It was much cheaper than anywhere else I found. There was also free delivery for over a certain price as well as a discount for a first purchase!! I was a bit anxious because I'd never used them before but the goods arrived when they said and were in excellent condition as you would expect. There was only one issue - I'd bought it as a prezzie sent direct to the birthday boy as I was late. As an adult he wasn't bothered about it not being wrapped but it bothered ME that he got the invoice ha ha although it was on his wish list so he already knew how much it was going to cost (before the Austin's deal)!! I couldn't see any way to mark it as a present but maybe I should have emailed them? Would certainly recommend.
Found this supplier on line, lovely range of products to choose from, good prices and good fast service as well. Really happy will use again in the future.
Quick delivery and carefully packaged
Fast delivery, reasonable prices
Really easy to order and very prompt delivery
This has been my first time shopping at Austins. The quality of service has been second to none. Every thing promised was delivered on and prices are very competitive and cheaper than other major online companies. I will be delighted to shop here again. Thank you Austins
Contacted Austin's Customer Services who were fantastic. It's been a very long time since I received this type of service. Many Thanks
Delivered quickly and everything packed well
Very easy to book and excellent delivery.
Well packaged, arrived the next day. Brilliant service. Thank you
