We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.

4.9/5
Rated by 1877 customers
Excellent service
03rd June 2025

Easy to order, prompt delivery, good communication

Lellyfirmager
Lovely pillow cases
30th May 2025

I already Purchased the coverless duvet & didn’t realise that the pillow cases had to be purchased separately. I’m so happy with these pillow cases. They are a perfect match. Also the department store kept me well informed of the delivery process and it was a very quick dispatch. Fantastic & one very happy customer.

Mandytines69
Good buy
26th May 2025

Had these before - probably favourite choice for soap - good stuff

Jonzone
50 years later
16th May 2025

My wife wore Apple Blossom on our wedding day. I am still buying it for her 50 years on

Bob.Bell
50 years later
16th May 2025

My wife wore Apple Blossom on our wedding day. I am still buying it for her 50 years on

Bob.Bell
Cotswold lavender spray
15th May 2025

Well packaged and good delivery

Jean_dono
Great service
08th May 2025

The item was well wrapped and arrived on time

Missjan72
Simply lovely
08th May 2025

Perfect summery fragrance for the home.

Missjan72
Great
08th May 2025

Good quick service

Anneradmore50
Love it
08th May 2025

Great service great product looks fab

Anneradmore50
excellent
07th May 2025

Very good service fast delivery will use again

Shaunwhite62
Excellent
07th May 2025

Very good very fast delivery will definitely use again

Shaunwhite62
Love it
07th May 2025

So pleased to find this again! Thank you 🤩

Alex.sard
Fantastic experience
01st May 2025

Great to be able to find this Retired set. Easy to order from the website, simple and no faff. The set was packaged exceptionally well, ample bubble wrap etc Delivery was swift. Great all round

Keithputland
Stockings
01st May 2025

Good quality and fit. Ordered online and quickly delivered.

Billbrough
Very happy customer
27th April 2025

Bought as gift, order arrived two days after purchased. Very well packaged. Highly recommend Austin’s. Will definitely use again in the future.

Annainsleybates
Excellent service
27th April 2025

Bought this toaster and matching kettle for a house warming gift. The order was placed two days later the products arrived. Very well packaged. Very happy

Annainsleybates
Perfect
22nd April 2025

Needed some new placemats and these were perfect. Excellent quality as would expect from Denby, and jolly seaside design. Delivery was quicker than expected. First time purchase from Austins, and highly recommend.

Sandradevine
Faultless
19th April 2025

arrived with in 2 days

Bc.sands1937
Absolutely gorgeous
19th April 2025

I absolutely love my new Night Lark coverless duvet in Forest sprigs. It is so warm and light. I can honestly say I have been sleeping much better under it. It is much easier to make the bed now I won't need to struggle with a duvet cover either. I can not fault Austin's with their delivery I ordered on a Thursday afternoon and by Saturday lunchtime it had been delivered and on my bed.

Bc.sands1937
Excellent
18th April 2025

Arrived really quickly. Excellent service, thank you.

Hutchins_sandy
Excellent
18th April 2025

Arrived really quickly. Excellent service, thank you.

Hutchins_sandy
Perfect
18th April 2025

Everything first class

Doreen
Kenwood kettle
18th April 2025

Super fast delivery. Very good price. What’s not to like. First class service.

Doreen
Kenwood toaster
18th April 2025

All first class.

Doreen
Lovely kettle
17th April 2025

Very quiet and fast boiling. A beautiful colour. Would highly recommend.

Finch1206
Toaster and kettle
17th April 2025

Quick to order, fast delivery. Unfortunately the toaster did not work and had to be returned. Return was easy, and a refund on its way. A replacement was not available so had to go to argos.

Finch1206
Reviews