We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Really pleased with my new kettle, cheapest online by far. Well packaged and delivered within a few days
Bought this toaster to match the kettle. Very pleased with the toastet, the toast is evenly browned and crispy.
The kettle is fast boiling and quieter than my previous kettle. The colour is exactly what I wanted to match my kitchen decor.
First class customer service I was kept updated on the progress of my delivery. I would certainly make purchases in the future.
Excellent product v good service
Good service
Excellent customer service. Very well communicated and delivered with in 7 days
Whilst searching for Lego Technic- Peugeot Hypercar, I stumbled across Austin’s store. This was very competitively priced with excellent communication and delivery within 7 days.
Delighted with the experience of buying from Austins. Fantastic service!
This toaster is a fantastic partner to the iconic kettle, both designed together. The toaster falls short on handling the full range of bread types, but overall it functions at least as good as top brands like Dualit.
Fantastic purchase. This has been a delight to use this past month. Very quiet, functional and a delight to view. I was influenced by the Which Report, which lists this top kettle.
The service from Austin's was very good, with prompt, informed delivery.
I've been using the kettle for several days now, so it's impossible to assess its reliability and robustness, but so far it's working as you would expect. Having had several Russell Hobbs Buckingham kettles (and this probably applies to other models as well) where the lid opening mechanism only lasts for a year or so before the spring breaks (g'rr), I was looking for a kettle with a removable lid, a good pourer and which has a fill gauge on both sides (so works for both left and right-handers), as the ones that have the gauge hidden under the handle seem to be impractical when filling from the tap. This kettle seems to excel in all these areas; the lid is smooth to remove and replace, and yes, you can fill the kettle through the wide spout without removing the lid (despite the instructions telling you not to). All good so far - apart from the odd green colour! Very pleased with this kettle.
A great kettle which was delivered on time with minimal fuss.
Best kettle we've ever had, quick boiling and no drips
Excellent service, items arrived quickly, well packed with free delivery !
What a pleasure to shop online with this store. Very easy explanatory ordering and payment system. Communication excellent, my purchase arrived very quickly and packed with care. Great price too. Thank you Austin’s!
Toaster good value, and arrived very quickly John Murton
Brilliant product just what was needed! Also top rate service from Austin’s item was delivered very promptly and well packaged. Very pleased!
Cannot express my total satisfaction regarding the product and the marvellous attitude of Austin’s both in Sales and Customer Service.
Over the moon with product and the service from Austins. Have already expressed my views to Google over the total satisfaction.
We have purchased two of these one for our campervan and one for our kitchen and they look good with our other appliances. It was well packaged and arrived in time.
