We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
My second purchase of this kettle. Very happy, excellent price.
Items were delivered quickly, wrapped securely and communication about the order was great.
Great mirror, about 10-12 cm in diameter. Sticks super strongly to my main mirror. The 10x magnification is very helpful for....doing things that need that ;) Happy with it.
Works great to toast 4 pieces of bread at once. There are removable trays at the bottom for cleaning. It's ergonomic and has a lovely sage green colour.
Great to deal with, good communication, well packaged and fast to send out Recommended
Bought this fab shade of green kettle to replace my old one, so pleased with it Quiet and very quick definitely recommend
Very stylish toaster, lovely matt blue colour, great price, fast delivery.
Item delivered quickly and exactly as described. Good value.
Cheap materials and lid awkward to put on, handle sharp in places
Easy, quick, process with very quick delivery!
Cheap appearance and handles flimsy seeming and not definite enough
Boils very quick Reduces electricity by having measured cups on side so only need to boil whats needed, difference colours to choose from Which recommended Packed Very well Would definitely recommend
Excellent communication and very fast delivery Very easy to purchase online Good service all round
It's early days, but the design and build quality appear to be spot on. Only time will tell on the durability
Arrived well wrapped and in perfect condition. Very happy and has gone to person intended for.
Really pleased with this trivet. Sturdy and well made. Arrived carefully wrapped in cardboard and bubble wrap. Has been hard at work in my kitchen since purchase and still looks brand new. Probably going to buy another very soon.
I stumbled upon Austins whilst Googling something. Best customer service I have experienced in a very very long time. Swift delivery - next day in fact. Items thoughtfully and extremely carefully packed. I called before ordering to ask specific details on one item. Store staff I liased with very helpful, friendly and warm. I felt like I had returned to a bygone era when customer service and care really mattered. Excellent store.
Items received without delay and well packaged.
No complaints
Well packages arrived in tact and on time …good price compared to other places .,very pleased
Present for a family member who is enjoying trying to complete
Great customer service and speedy delivery. Delivered direct to the recipient who is enjoying completing it
Excellent service and delivery. Will use this website again as we don’t have a local department store where I live.
This is wipe clean, good size to fit bottles/cosmetics etc. folds well suitable for packing when going on holiday.
Love the kettle and the service provided by Austin’s very helpful and quick delivery will definitely use again
I would recommend Austin’s my order of cards were well protected . Great customer service .
