We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Very prompt delivery. Easy to order. Good price.
My item was competitively priced, good order updates, it arrived quickly and well packed.
Purchased to finish of my Rochester cutlery set. Nice and weighty and do the job. Great service from Austin's, the order arrived quickly and was well packed.
This red bowl is well made and fab colour.
Easy to order ,good packaging and speedy service.
It was the first time I have shopped at Austin’s and was surprised how quick my order arrived. Great service!
Perfume as 94 year old mum remembered from the past. Lovely and fresh scent
Really quick delivery, well packaged and item was exactly as advertised. Will use again
First rate shopping experience!
Love the colour and everything about the build feels good. The kettle is super quiet and has an excellent spout so pouring is easy. It is not heavy either - very good kettle!
This is a good quality toaster that feels well built apart from the push down knob for the toast which is plastic and feels flimsy compared with the rest of the toaster hence 4 stars
Excellent customer service from the Austins team after royal mail left my parcel in my front garden and was unfortunately stolen.I informed Austins of the problem and they sent out a replacement, So great service.
My 5 year old grandson loves these plush star wars toys. They are very well made and actually look like the characters they represent
My 5 year old grandson just loves these star wars plush toys. They are very well made and actually look like the characters
Just what I wanted for my grandson,s birthday at a good price so very pleased with the item.
Excellent customer service by the Austins team.
This set was perfect for a birthday gift - effectively representing a birthday gathering, my granddaughter was absolutely delighted particularly with the little cakes and biscuits.
My granddaughter wanted a bed for her 'grown up' Sylvanian Families, she was delighted with this set.
I was looking for some toys for my granddaughter's birthday, they recently moved to Devon and I was pleased to find that Austins could deliver. The ordering was efficient and parcel was delivered promptly. My daughter visited Austins this week and bought more 'birthday' items, the staff were friendly and helpful. Thank you.
Have been wearing these for years. at least this site does stock the sizes that other stores don't. Very pleased.
It’s a bit noisy and it’s hard to read the display on water amount. Also the on off button is a bit flimsy.
Very promo service.
Very simple and efficient
Had not heard of Austins before, toaster came up on a Google search and was about £20 cheaper then other well known shops. Easy to order and quick delivery, very pleased and will definitely use Austins in the future
Love Austins products
