We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Great product and fast delivery. I wanted to add that the customer service I received was exceptional. The lady I spoke to over the phone was soooo friendly, polite and just really lovely. A credit to your business. Thank you!
Great product! But also wanted to say how good the customer service was when I called for an enquiry. The lady was soooo helpful, friendly and just really lovely. A credit to your business. Thank you!
Item was bought as a present. The recipient was very pleased with the look and the colour. Performs as expected. Overall very stylish and good value.
Item was bought as a present. The recipient was very pleased with the look and the colour. The chromed plastic switch-gear seemed a little on the flimsy side for my taste but performs as expected. Overall very stylish and good value.
Items very easy to order on website with or without an account. Follow up emails very informative and timely. Rapid well packaged delivery. Excellent service.
Fast, efficient service and a great product.
Ordered this for my Great Granddaughter's 7th birthday. It was £11 cheaper than amazon. The service was brilliant - next day delivery. Much quicker than expected. The item is exactly as described, perfect.
Website excellent, product ordered without any problems and delivered within 3 days. Perfect
Easy web site to use, new exactly what I wanted and delivered promptly.
Excellent customer service wonderful product prompt delivery I would highly recommend Austins
Absolutely lovely very well made exactly what I wanted would highly recommend Austins
Grandson, aged 6, has really enjoyed initial assembly and variations on a theme.
Easy ordering process and swift delivery.
Excellent product and service
Doesn’t quite reach the top of the bread to roast. Not a massive problem though.
Excellent service and great price. Even beat the supermarket price for this item.
Happy with the quickness of service and happy with the product too.
I was so relieved to find the item my son wanted, it was a nice, quick delivery, and I'm pleased that I could trust the site! Thank you so much!
Great service and price.
Lovely product daughters going to love them she's obsessed with the aphmau plushies I can't belive I found them brilliant shop and was on offer so even better
Quick delivery, just as described my daughter will love them on her birthday and it was in the sale so even better I wll definitely use austins department store again.
It was easy to order from the website, I was kept informed of despatch and delivery. My parcel came well wrapped and protected. A pleasure to shop with you!
Speedy accurate and a pleasure to do business
Matching perfectly to the D'Longi toaster the Kettle looks the part and boils quick although seems a tad noisy. A filter on the spout which the Murphy Richards hadn't stops any particles makes the tea taste really nice
