We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
I have loved English Fern for decades and was so thrilled to find that Austins had stock of it and despatched it immediately. Fantastic service.
Purchased this in store last year but needed a replacement so ordered online. We love it by our butlers sink as a soap dish.
Love this cologne, have tried to find this everywhere so am over the moon
Great service , fast delivery Definitely be using this again .Thankyou Austin's
So helpful. Answered immediately.
As above. And the only source of these funny cards. Thank you.
The pepper pot was a great price. And l managed to combine it with the specific birthday cards l'd been looking for. However, it was the friendliness of this family shop and their communications that stands out. Thank you!!
At long last I found my favourite cologne. Thank you so much great easy website quick delivery. Will be coming back to use again.
Very pleased with my purchase,,very well packed ,,quick delivery,,easy to order
So pleased with my purchase,,I've tried so long to get Bronnley for a present, really pleased I got it and it's just what I expected, very quick delivery and well packed
Very fast delivery and very easy to order on line
Outstanding service and delivery
Good old fashioned service
Need to be able to get this product again awesome to see it at Austins!
Lovely quality Italian soap, carefully packaged and delivered promptly.
Lovely quality soap, delivered promptly in careful protective packaging.
The item is a gift so I don't know yet if it is nice but the shopping at Austin's was amazing. The delivery was super fast and the item arrived in perfect condition. Thank you to the team.
My order arrived promptly with no problems
Nice looking kettle and quick boiling and quiet
Always popular with our family so next generation can enjoy it too
Received order within 2 days of ordering 😊 will have 2 very happy girls on Christmas day
Bought as a Christmas present for my daughter so she hasn’t played with it yet. Looks really lovely and has lovely soft fur, music and sounds. I think she will love it. Great quality.
Outstanding service from start to finish. Updated with emails on delivery. Item sent quickly and arrived well packaged. Really pleased with my purchase. Will definitely buy from again!
Thank you
