We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Product arrived on time and well packaged to ensure no damage
Straightforward to order & arrived when expected. For Grandson to add to his collection.
Trying to buy this product is very hard thanks for speedy delivery
excellent service quick and the product was beautiful
Order arrived well packed and on time. I have worn this product for years but lately have not been able to purchase imagine my delight on finding it on Austin’s website
Great well packed parcel
Ordered late Wednesday evening, and items arrived on the Saturday morning, also well packed with bubble wrap, boxed and packed safely, a great service, service was that good I'm ordering more to give as xmas gifts.
We have used these Judge double walled cups for a number of years and would recommend them although, being plastic, they do eventually need replacing.
The cups arrived promptly and were well packed to avoid any damage in transit.
Quick service and just as described, only flaw is it would be nice to track the item but i understand this is not always possible
I recieved the grill in good order and have used it twice.. its great and easy to use and clean.. i had a similar one that lasted 7 years until it packed up..
Fantastic customer service. Packaged very securely, great communication. I'm extremely pleased & highly recommend
Purchased as part of a Christmas gift. Arrived promptly. Pleased with this product.
Excellent service and very straight forward. Great customer service
This is so soft! My great niece will love it!
Arrived well packed and on time. Simple press for occasional toastie. No complicated buttons - just on and off. Also excellent price at Austins.
I have loved English Fern for decades and was so thrilled to find that Austins had stock of it and despatched it immediately. Fantastic service.
Purchased this in store last year but needed a replacement so ordered online. We love it by our butlers sink as a soap dish.
Love this cologne, have tried to find this everywhere so am over the moon
Great service , fast delivery Definitely be using this again .Thankyou Austin's
So helpful. Answered immediately.
As above. And the only source of these funny cards. Thank you.
The pepper pot was a great price. And l managed to combine it with the specific birthday cards l'd been looking for. However, it was the friendliness of this family shop and their communications that stands out. Thank you!!
At long last I found my favourite cologne. Thank you so much great easy website quick delivery. Will be coming back to use again.
