We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
I have purchased this mascara before and rate it highly. Am very pleased with the colour (brown) and will certainly order again in due course
Our 7 year old enjoyed building this over 2 days. A good level of challenge and a fun themed product.
Bought as a gift. Good quality confectionery from a known and trusted brand.
Bought as a gift. Good quality confectionery from a known and trusted brand.
Good availability for a product I was struggling to get hold of. Fast delivery too :)
Nice figure, very pleased with it. Goes nicely with our Lemurs.
I often shop at Austines department store, but i could not make it to the store before Christmas so decided to shop on line i found the service and price really pleasing .
I was having a difficult time finding this particular kit to be given as a present for my grandson. Your website helped me through the ordering process, your dispatch team ensured I received it in plenty of time, and I would say to see his joy when opened it at Christmas was a pleasure to see. Thank you.
Requests for Lego sets are an ideal gift but sometimes difficult to find. This one was as described and will be made up into a model without too much delay over the holiday.
Top notch service
very engaging product and easy to use for my six-year-old grandson who loves it.
Initial hiccup of wrong present sent rectified in a day just days before Christmas. 5 stars for pleasant efficiency.
Her favourite Christmas present. So glad we managed to find stock via Austin's.
You saved Christmas! Great that you sell online and can ship / post. Shame I don't love closer to the store.
Item purchased delivered promptly from order in time for Christmas. Little granddaughter loves her first dolly.
Great delivery and quality.
Very happy daughter. Quick delivery and excellent service and communication. Great product
My Daughter asked for a sonic screwdriver about 5 days before Christmas. I really didn't think it would arrive on time and I emailed Austins to kindly ask if they could post asap. They got straight back to me and although couldn't make any promises said that they would post the same day. It arrived the very next day. I was so impressed! Thank you so much for the amazing service, my daughter cried with happiness when she opened the sonic screwdriver. I'm going to take a look at the rest of your departments now and definitely order with you again.
My order arrived much sooner than I expected, beautifully packed and with all the paperwork. Thank you and when we are next on holiday in the south west we will be sure to visit Austin’s
Very nice - just like the ones I used to buy opposite Windsor Castle 50 years ago. Only thing is they are very expensive.
Fast despatch & delivery.
