We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
I needed this toy for my grandson, so phoned the store to see whether a) It was in stock and b) whether zI could expect it for Christmas. The staff were helpful, polite and knowledgeable. The ordering process was straightforward and the product arrived quickly, well-packaged. Thank you to all concerned!
had what I needed. easy to order.Postage was a reasonable price Only negative was that I wasn't given a tracking number or any idea of how long delivery would be. Apparently tracking was available on my account, but as I hadn't set one up before ordering, I couldn't access it!
Have used this splash in cologne since it came on in the mid 80’s then £4.99 a bottle, but I adore it, after a shower.. Austin’s provide great service, would highly recommend
Great customer service plus a 10% off as a new customer 😝😝😝👍
Came quickly, in good condition and I will order again very simple.
Saved my time and driving in this busy time came in good order
Easy to order, better than sitting in traffic, always buy both of these for my mum from Austins.
Easy to order online, kept up-to-date on progress, prompt despatch and delivery. A perfect shopping experience. Thank you
Items arrived as ordered and in good time v
Bought for my wife, and very happy with my extra Christmas gift, found online from Austin’s store, in Devon. Very pleased with my experience, very well packed, with fragile tape on the package and the extra padding around the gift. Arrived on due date , during the Christmas postal rush. Great price and fast delivery, kept updated on delivery throughout, would definitely order again from Austin’s.
Bought Apple Blossom as part of my wife’s Christmas presents, after she was reminiscing how she loved the Parfum , after my late dad bought her many years ago, I’m sure she will be happy with it.
As stated on previous order, items are excellently priced with an easy online ordering service. Postage was really fast but items could definitely do with more protection.
Postage was fast but items could do with a little more protection. Although the box will be thrown away it was quite worse for wear and is to be given as a gift for Christmas.
Great product and fast delivery. Would use this Company again.
The product arrived quickly and in Perfect condition.
As above - very happy with the placemats I ordered.
This is a wonderful fragrance, which has not been available for the last year to 18 months. Austins was the first/only retail outlet to resume sale of this item. Austins price for the item is identical, to that asked by the manufacturer. My wife has worn this cologne for many years and loves it. It is so good to have it back on the market again.
Good communication and prompt delivery thanks
Great price, packaged well and delivery
