We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Great service prompt delivery
Very well priced. Quickly sent. I would buy from Austin’s again.
I ordered a toaster at a very good price. It arrived two days later, very well wrapped and in perfect condition . Couldn't better this service.
Couldn't get the payment page to work. Phoned the store and they were very helpful. Was told parcel wouldn't arrive before Christmas but it did niece very happy thank you.
Smooth and pleasant process from ordering to receiving
Good as usual
Very happy with purchase. Quick delivery.
Lovely doll. Great adoption to my daughter's collection.
The figure is smaller than I thought but I should have checked on the product information
LEGO is brilliant, no question. I really came here to review Austins - they came to my rescue in the last minute (Santa related) Christmas rush, had exactly what I needed, at the price I expected, and delivered in good time too! Excellent service.
Ordered as replacements, all perfect. Just what I wanted.
I placed the order at 8am one day and I was pleasantly surprised the delivery arrived the next day, very well wrapped. Excellent service, thank you.
What a great service Austins provided. Excellent communications and given the order was just before Christmas I was amazed to receive the cups within two days of ordering. Will definitely have them stored in my favourites !!
Received in perfect, condition quick delivery recipient loved it
Shopping was easy, items received in perfect condition
Thrilled to have found this charming department store via Google, who rescued me with a last minute Christmas gift and quiet reassurance they would dispatch same day for me to ensure timely arrival. A joy to find such efficient and charming service online, especially where the “better known” retailers were unable to help.
Very pleased with my purchase, which arrived promptly and was well packaged. I would purchase again from Austins.
Would definitely use again, item well wrapped and dispatched very quickly A*
Sweep is for my 2yr old granddaughter to take to the theatre, we are going to watch sooty sweep & sue 75th birthday show.
My grandson is very keen on Lego and specifically asked for this set. Photos show that he was delighted with the set. Just what he wanted.
Always wanted one and it’s lived up to expectations. I love it!
Perfect product. Speedy delivery
Just what I wanted, many thanks.
