We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Unfortunately two items arrived broken in my parcel. Austins customer service were right on it and two days later I had replacements. Thank you!
super attention
No one has ever used & fitted the blanket in an actual bedroom situation with the controllers on a bedside table. IF ! they had, it would be realized the controller display is upside down! this means the wiring needs to be changed.
Great variety, easy web pages and fast post. The actual product is brilliant
Would recommend to a friend Excellent shopping experience
Lovely product delivered on time. Will definitely use Austin’s again
This was the first occasion I used this company. My item arrived well wrapped to ensure the package wasn’t damaged. It was posted on the same day I placed my order. I was kept well informed by email. Unfortunately there was a problem with Royal Mail. When I contacted the company I received excellent service from the person on the telephone. She could track my parcel easily. I was able to collect it from my local sorting office despite no paperwork- Royal Mail’s fault. I will definitely use this company in the future.
The scent is lovely and a favourite of mine. It was delivered very promptly . I will certainly order from Austin’s again.
Came on due date
I have bought this perfume before so I knew I liked it. Good service and price
Most helpful staff.
Bought as replacement. Struggled to find it but Austins came good!
Quick delivery so happy to find someone that stock my favourite tights
Fantastic item and super fast delivery
Fantastic item and super fast delivery
Item was very well packed and speedily delivered. My grandson loved it!
Very easy transaction. We'll done.
Great product. Beautiful fragrance in a handy roll on.
Super quick delivery. Secure packaging and super products *****
Lovely to not have to struggle with covers. Quilt very soft,
