We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
I messed up my order but the Austin's team were very quick and sorted it out without fuss. They were so lovely I'll be buying from this store again!
My year old asked for the unicorns for Christmas. He loves little things and theses come with cute babies which turn into rings. Or you can join them all up and make them into a bracelet and necklace. I know they are advertised towards girls but the unicorns are super colourful and my little boy loves them.
The gift card arrived promptly with an attractive greetings card. There was also a helpful catalogue provided.
Reliable, arrived on time. Email updates. Good service.
Arrived promptly. Reliable company. Great Lego set for a Jurassic fan.
Chose Austin's online in preference to Amazon as the price was better and Ist class Royal Mail delivery guaranteed. The package arrived within 24 hours of ordering. Customer service was very friendly and helpful. I will definitely use this company again.
These little people vehicles are hard to come by so I was really pleased to find them on Austin’s website. Service was second to none, with me receiving a telephone call within an hour of my purchase to explain they had three of the styles in store but as I had requested four, would I like a refund on one item or a double up of one. Very professional
Used for first time for Christmas day, and it has not disappointed ! Brilliant design, superb quality. Many thanks ! Very happy to recommend this tray to all !
Brilliant roasting pan. Used once since purchase, and it does exactly what it should, and still looks great after use ! Recommended to all !
What a superb saucepan this is. Perfect size, looks great and the resulting food was amazing. Recommended to all !
I needed to replace a worn out pan and decided to try a stainless steel pan for the first time. Austins had just what I wanted, and it has not disappointed ! I would recommend this frying pan to all !
The very best service from our local, well respected department store !
Was looking for Molton Brown shower gel sets, found what I wanted here after an online search and for a good price, fast delivery and recipient happy...
Was looking for a set with two shower gels in citrus scents for a christmas gift and this one did not disappoint the recipient...got it for a good price in the sale to. What's not to love...
Fast delivery even at Xmas time.
Delivered fast at Xmas!
Bought for Daughter in Law - great brownie points
Good price, order arrived very promptly and very well packaged . Would recommend
Well packed product and very prompt recipt
So pleased to find this special soap has retained its authentic aroma from decades ago. A ‘memory’ gift for my aged mother.
Quick delivery too
Milo was exactly what my daughter wanted for Christmas. Arrived promptly after being let down by a different seller. He was in perfect condition. Thank you.
