We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Fabulous service, although took a while with postal strikes, emailed and was very helpful
Fast efficient service. Would recommend
Great price and my son can't stop smiling when he sees it
I emailed a query about my order and not only received a very quick reply but the person went out of their way to help me. Very impressed
Fantastic service and communication
As a lover if Molton Brown, I was pleased to find this travel bag available and at a reasonable price. I hope my son likes it, too.
Order and delivery without any issues.
Vossen: one of the best towel manufacturers in the world.
One of the best towel manufacturers in the world.
Very pleased with purchase, and quick delivery
Excellent service
I’d never heard of this store before so I was a bit dubious buying but I needn’t have worried, super customer service and fast delivery, will definitely shop at Austin’s again!
Very pleased with quality of product. Lovely Christmas gift. Well presented and arrived well packaged from Austins.
On-line purchase from Austins went very smoothly - quick dispatch and delivery. Would definitely recommend.
The Playmobil came really quickly, exactly what we expected and fantastic price compared to elsewhere.
Went on google to find the best price and Austin’s came up, was easy to order and arrived very quickly, it is a Xmas present so I haven’t opened it.
Thank you for helping me source some great presents the kids will love. Arrived quickly, well packaged and exactly as expected
I am always very pleased with the Doreen Luxury Non Wired bra. It is a much softer fabric than the other Doreen bras and strangely a better fitting bra than the other versions with the same name.
Very prompt delivery and so carefully wrapped... I would certainly recommend Austins Department Store online service.
Haven't opened yet as it is a Xmas present. Very fast delivery arrived within 1 day of ordering
Bought as Xmas present so haven't opened but sure she will love it! Fast delivery, ordered one day and it arrived the next
Found Austin's when doing an on-line search for specific Lego set. It was much cheaper than anywhere else I found. There was also free delivery for over a certain price as well as a discount for a first purchase!! I was a bit anxious because I'd never used them before but the goods arrived when they said and were in excellent condition as you would expect. There was only one issue - I'd bought it as a prezzie sent direct to the birthday boy as I was late. As an adult he wasn't bothered about it not being wrapped but it bothered ME that he got the invoice ha ha although it was on his wish list so he already knew how much it was going to cost (before the Austin's deal)!! I couldn't see any way to mark it as a present but maybe I should have emailed them? Would certainly recommend.
