We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
As expected
Customer service cannot be faulted promised a call back and within 10 minutes I received the call , that’s how customer service should be ⭐️
As expected great product
Friendly efficient service. Parcel carefully packed. Full updates given when parcel delayed due to Postal Strike. Thank you!
Very good delivery time, particularly as it’s Christmas.
Lovely toy. Colourful and sturdy design. My granddaughter will love it I'm sure.
Arrived quickly. Price good. I was happy to find it at Austin's as it wasn't in stock anywhere else.
Great to have refills when the original container is still perfect.
Was sent the wrong item first but as soon as I notified Austins online they were so helpful and I received my order straight away.
Nice item well made and looks authentic, in spite of Royal Mail good delivery as well
Nice item well made and looks authentic, in spite of Royal Mail good delivery as well
Web site easy to navigate and well laid out easy to use
Delicious retro red and stainless steel effect, makes a striking impression on opening.
Order acknowledged immediately and goods received in good time. Pleased to support a provincial department store, as we are losing so many.
Lovely product, Due to postal strike there was a problem with tracking. I e mailed Austin’s and got a very prompt and comprehensive reply. Great service and communication. Recommend using them.
Arrived quickly, packaged well for delivery. Product as photographed. Bought two as Christmas gifts.
I was really pleased to find the Morph animation set for my son, who hasn't had it yet but am excited to give it to him. I haven't seen this anywhere else and love that I didn't have to use Amazon. Thank you
Excellent quality. Delivery issues followed up immediately.
Excellent service, item packed perfectly. Well padded with not even a mark on the display box. This company knows how to do it.
Fabulous service, although took a while with postal strikes, emailed and was very helpful
Fast efficient service. Would recommend
Great price and my son can't stop smiling when he sees it
