We're proud of our first class customer service, and we love it when our customers let us know how happy they are with the service we provide.
Nice item well made and looks authentic, in spite of Royal Mail good delivery as well
Web site easy to navigate and well laid out easy to use
Delicious retro red and stainless steel effect, makes a striking impression on opening.
Order acknowledged immediately and goods received in good time. Pleased to support a provincial department store, as we are losing so many.
Lovely product, Due to postal strike there was a problem with tracking. I e mailed Austin’s and got a very prompt and comprehensive reply. Great service and communication. Recommend using them.
Arrived quickly, packaged well for delivery. Product as photographed. Bought two as Christmas gifts.
I was really pleased to find the Morph animation set for my son, who hasn't had it yet but am excited to give it to him. I haven't seen this anywhere else and love that I didn't have to use Amazon. Thank you
Excellent quality. Delivery issues followed up immediately.
Excellent service, item packed perfectly. Well padded with not even a mark on the display box. This company knows how to do it.
Fabulous service, although took a while with postal strikes, emailed and was very helpful
Fast efficient service. Would recommend
Great price and my son can't stop smiling when he sees it
I emailed a query about my order and not only received a very quick reply but the person went out of their way to help me. Very impressed
Fantastic service and communication
As a lover if Molton Brown, I was pleased to find this travel bag available and at a reasonable price. I hope my son likes it, too.
Order and delivery without any issues.
Vossen: one of the best towel manufacturers in the world.
One of the best towel manufacturers in the world.
Very pleased with purchase, and quick delivery
Excellent service
I’d never heard of this store before so I was a bit dubious buying but I needn’t have worried, super customer service and fast delivery, will definitely shop at Austin’s again!
Very pleased with quality of product. Lovely Christmas gift. Well presented and arrived well packaged from Austins.
